This Privacy Policy explains how WORLDZTRAVEL LLC ("we," "us," "our") collects, uses, shares and protects personal information when you visit worldzflights.online (the "Site") or use our travel services. The Site is managed by a marketing and advertising service provider for Worldz Travel LLC, an IATA-accredited travel agency (IATA License No. 14017953).
1. Information We Collect
Information you provide
- Contact details: name, email address, phone number, billing address.
- Booking details: traveler names (as on ID), dates of birth where required by airlines, passport/ID details for international travel, frequent-flyer numbers, itinerary preferences.
- Payment information: card details used to pay for bookings, processed through secure payment systems. We do not store full card numbers on our servers.
- Communications: records of calls, emails and messages with our support team for quality and verification purposes.
Information collected automatically
- Device and usage data: IP address, browser type, device type, pages visited, time on Site, and referring URLs.
- Cookies and similar technologies: used for Site functionality, analytics (e.g., Google Analytics) and advertising measurement (e.g., Google Ads conversion tracking and remarketing tags).
2. How We Use Your Information
- To process bookings, changes, upgrades, cancellations and refunds with airlines and suppliers.
- To communicate with you about your reservation, including confirmations, schedule changes and service updates.
- To provide customer support and verify your identity when you contact us.
- To measure and improve our Site, services and advertising campaigns.
- To comply with legal obligations (e.g., tax, accounting, DOT and TSA requirements) and to prevent fraud.
- With your consent where required, to send promotional offers. You may opt out at any time.
3. How We Share Information
- Airlines and travel suppliers — to issue and service your tickets.
- Payment processors — to securely process transactions.
- Service providers — IT hosting, analytics, advertising and customer support vendors acting on our instructions.
- Government authorities — where required by law, such as TSA Secure Flight data for U.S. air travel.
- Legal purposes — to enforce our Terms, protect rights and safety, or respond to lawful requests.
We do not sell your personal information.
4. Cookies, Analytics & Advertising
We use cookies and similar technologies for essential Site functions, analytics and advertising. Google may use cookies to serve and measure ads based on your visits to this and other sites. You can opt out of personalized advertising via Google Ads Settings and learn more at How Google uses data. You can also control cookies through your browser settings; disabling cookies may affect Site functionality.
5. Data Security
We use administrative, technical and physical safeguards appropriate to the sensitivity of the information, including encryption in transit (HTTPS) for the Site. No method of transmission or storage is 100% secure, but we work to protect your information against unauthorized access, loss or misuse.
6. Data Retention
We retain personal information for as long as needed to provide services, comply with legal and accounting obligations, resolve disputes and enforce agreements, after which it is deleted or de-identified.
7. Your Privacy Rights
Depending on your state of residence (e.g., California, Texas, Colorado, Virginia and others with comprehensive privacy laws), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To exercise these rights, contact us at contact@worldzflights.online or call (866) 784-3242. We will verify your identity and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
8. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 except as needed to book travel for a minor at the request of a parent or guardian. If you believe a child has provided us information without consent, contact us and we will delete it.
9. Third-Party Links
The Site may link to third-party websites (e.g., airline sites). We are not responsible for their privacy practices. Review their policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Material changes will be posted on this page.
11. Contact Us
WORLDZTRAVEL LLC
5900 Balcones Dr, Austin, TX 78731, United States
Toll-Free: (866) 784-3242
Email: contact@worldzflights.online