These Terms & Conditions ("Terms") govern your access to and use of the website worldzflights.online (the "Site") and the travel-related services offered through it. The Site is managed by a marketing and advertising service provider for Worldz Travel LLC ("WORLDZTRAVEL LLC," "we," "us," or "our"), an IATA-accredited travel agency (IATA License No. 14017953), with its address at 5900 Balcones Dr, Austin, TX 78731, United States. By using the Site or our services, you agree to these Terms. If you do not agree, please do not use the Site.
1. Our Role as an Independent Travel Agency
WORLDZTRAVEL LLC is an independent travel agency. We act as an intermediary between you and airlines and other travel suppliers. We are not an airline and are not affiliated with, endorsed by, or sponsored by any airline. The transportation services you purchase are provided by the airline, and your travel is also governed by that airline's contract of carriage, fare rules and policies.
2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By making a booking, you represent that you meet these requirements and that all information you provide is accurate and complete.
3. Bookings, Pricing & Payment
- All fares, taxes, fees and our service charges (if any) are disclosed to you before payment. The total price you authorize is the total price you are charged.
- Fares are not guaranteed until the ticket is issued. Prices displayed are subject to change and availability until ticketing is complete.
- Payment is processed using the card or method you provide. You authorize us and/or the airline to charge the disclosed total.
- It is your responsibility to verify that names on tickets exactly match government-issued ID, and that dates, times and routes are correct, immediately upon receiving your confirmation. Notify us promptly of any error.
- An agency service fee may apply to bookings, changes, cancellations or other services. Any such fee is disclosed before you authorize the transaction.
4. Changes, Cancellations & Refunds
Changes and cancellations are governed by the airline's fare rules applicable to your ticket and by our Refund Policy and Cancellation Policy. In accordance with U.S. Department of Transportation regulations, bookings made at least 7 days before departure may be cancelled within 24 hours of booking for a full refund without penalty.
5. Travel Documents & Requirements
- You are responsible for obtaining and carrying valid travel documents (passport, visas, REAL ID or other accepted identification for U.S. domestic travel) and meeting all health and entry requirements of your destination and transit points.
- We are not liable for denied boarding or denied entry resulting from inadequate documentation.
6. Airline Responsibility
Flight schedules, delays, cancellations, equipment changes, baggage handling and in-flight services are under the sole control of the operating airline. Claims relating to these matters are governed by the airline's contract of carriage and applicable law (including DOT regulations and, for international travel, the Montreal Convention). We will assist you in pursuing remedies with the airline where possible.
7. Prohibited Use
You agree not to use the Site for any unlawful purpose, to make speculative or fraudulent bookings, to use another person's payment method without authorization, or to interfere with the Site's operation or security.
8. Intellectual Property
The Site's content, design and text are owned by or licensed to us. All airline names, logos and trademarks are the property of their respective owners and are used for identification purposes only.
9. Disclaimer of Warranties
The Site and services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted or error-free. See also our Disclaimer.
10. Limitation of Liability
To the maximum extent permitted by applicable law, WORLDZTRAVEL LLC, its owners, employees and service providers shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the Site or our services. Our total aggregate liability for any claim shall not exceed the service fees you paid to us (excluding airline fares, taxes and supplier charges) for the booking giving rise to the claim. Nothing in these Terms limits rights you have under U.S. DOT consumer protection regulations or other non-waivable law.
11. Indemnification
You agree to indemnify and hold harmless WORLDZTRAVEL LLC from claims, losses and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or misuse of the Site or services.
12. Governing Law & Disputes
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law principles. Any dispute shall be brought in the state or federal courts located in Travis County, Texas, unless applicable law requires otherwise. You may also have rights to file complaints with the U.S. Department of Transportation regarding air travel consumer protection matters at transportation.gov/airconsumer.
13. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the revised Terms.
14. Contact Us
WORLDZTRAVEL LLC
5900 Balcones Dr, Austin, TX 78731, United States
Toll-Free: (866) 784-3242
Email: contact@worldzflights.online